Mix and Match
Shipping policy
Shipping Policy
At Splago.Shop, we are committed to providing a reliable and convenient shipping experience for our customers.
1. Order Processing
Orders are normally processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping & Delivery
We currently offer shipping within Pakistan through reliable courier services.
Estimated delivery time is generally 3–7 business days after the order has been processed. Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before the order is confirmed.
4. Order Tracking
Once your order has been shipped, we will provide tracking information when available. Customers can use the tracking number to monitor the status of their shipment.
5. Address Accuracy
Customers are responsible for providing a complete and accurate delivery address, including their phone number. Splago.Shop will not be responsible for delays or non-delivery caused by incorrect or incomplete information provided by the customer.
6. Delayed, Lost or Undelivered Packages
If your order is delayed, lost, or not delivered within the expected timeframe, please contact our customer support team. We will work with the courier service to investigate the issue and provide an appropriate solution.
7. Contact Information
For any questions or concerns regarding shipping, please contact us:
Email: salam.anmol1234@gmail.com
Phone/WhatsApp: 03222052535
Address: Karachi, Sindh, Pakistan
Splago.Shop reserves the right to update this Shipping Policy when necessary.
